THE FINE PRINT — 02
Refund & Returns Policy
Last updated: October 21, 2026
Damaged, misprinted or wrong item
If your order arrives damaged, misprinted or is not what you ordered, email us within 30 days of delivery with your order number and a clear photo. We will send a free replacement or give you a full refund. You do not need to send the item back.
Size or change of mind
Because every piece is printed just for you, we cannot accept returns or exchanges for the wrong size or a change of mind. Please check the size chart on each product page before you order.
Cancelling an order
You can cancel within 12 hours of placing your order for a full refund. After that your order is already in production and cannot be cancelled.
How refunds are paid
Approved refunds go back to your original payment method. Depending on your bank, it can take 5 to 10 business days to show up.
Lost packages
See our Shipping Policy for what to do if a package is lost or stuck in transit.
STILL HAVE A QUESTION?
Email support@theredledgerco.com. We usually reply within 1 to 2 business days.